For Same Day Dispatch orders must be placed before 8PM Mon-Fri via Royal Mail, or 4pm for DPD & EVRi. We dispatch up until 12pm on Saturday and Sunday
If you have successfully completed your order you will see an ‘Order Confirmed’ screen with your order reference number. You will receive an order confirmation email and the order will also appear in your account area. When your order ships you will
If you hold an account with us, you'll be able to locate all completed orders in your account area. You will also receive an email notification from us confirming your order has successfully received. The account area will also hold all previous orde
Keeping track of your order is simple and straightforward. Here’s how you can do it:. Shipping Confirmation Email: Once your order has been dispatched, you’ll receive a confirmation email containing your shipping details. This email will include a tr
We understand that sometimes you might need to make changes to your order after it has been placed. Here’s how you can do it:. Timing is Key: The sooner you contact us, the better. Once an order has been processed and shipped, we won’t be able to mak
We understand how frustrating it can be to wait for an order that hasn't arrived on time. Here’s what you can do if your order is delayed:. Check the Estimated Delivery Date: Refer to the email provided by the courier for the estimated delivery date.
Not receiving an order confirmation email can be concerning, but don’t worry. Here’s what you can do to resolve the issue:. Check Your Email Folders: Sometimes, our emails can end up in your spam or junk folder. Check these folders in your email acco
We strive to keep all our products available, but sometimes certain items may be out of stock. Here’s what you need to know:. Notification: If an item you’ve ordered goes out of stock, we will notify you via email as soon as possible. This email will
We understand the importance of privacy when ordering vape supplies. Learn about our discreet packaging options designed to ensure your order arrives unmarked and confidential.
Choose from a range of shipping options to suit your needs. Learn about the types of shipping services we offer and how to select the best option for you. Royal Mail Tracked 24: Same Day Dispatch until 8PM (Mon-Fri), 95% delivered Next Day. Delivery