Do you use discreet packaging?Updated 25 days ago

We understand the importance of privacy when ordering vape supplies. Learn about our discreet packaging options designed to ensure your order arrives unmarked and confidential.

Discreet Packaging for Your Privacy

We prioritise your privacy and ensure that all orders are shipped in discreet packaging. Here’s what you can expect:

Unbranded Packaging: All parcels are shipped in unbranded jiffy bags, which are plain and do not display any company logos or product information.

Confidential Shipping: The only visible information on the package will be your delivery address and the necessary postage details. There will be no indication of the contents or our company name.

Why We Use Discreet Packaging

Privacy: We respect your privacy and understand that you may not want others to know what you’ve ordered. Discreet packaging ensures that your purchase remains confidential.

Security: Unbranded packaging helps to reduce the risk of theft or tampering, as the contents are not easily identifiable.

Frequently Asked Questions

Q: Will my order be shipped in a plain box or bag?

A: Yes, all orders are shipped in plain, unbranded jiffy bags.

Q: Is there any branding on the packaging?

A: No, there is no company branding or product information on the packaging.

Q: Can I request additional discretion for my order?

Our standard packaging is already designed to be discreet. If you have specific concerns, please contact our customer support team.

For more info please view our Delivery Information

Contacting Customer Support

If you have any questions or special requests regarding our packaging, please contact our customer support team:

Email: [email protected]

Phone: 020 3394 0152 (Monday to Friday, 9 AM to 8 PM and Saturday to Sunday 9 AM to 5 PM) 

Live Chat: Available on our website during business hours

We are committed to ensuring your shopping experience with us is secure and private. Your discretion is our priority.