FAQs. My Account. How do I create an account? How do I reset/change my password? Why can't I sign into my account? Do I need an account to make an order at Vape Superstore?
Creating an account with us is quick and easy. Follow these steps to get started:. Having an account with us offers several advantages:. We hope you enjoy the benefits of having an account with us. If you have any questions or need further assistance
Not if you do not want to. We have a guest checkout option so no additional information needs to be added. This will mean that you might miss out on promos and becoming a member of our rewards program that we offer to our registered account holders.
To login in to your account please click here. You'll need the email address and password used when you created an account.
If you are having issues logging into your account, there's a few things worth checking:. After following these steps, if you're still struggling to access your account please contact us via email or live chat.
If you have forgotten your password you can reset via the Account Sign In area. There is a ‘Forgotten Password’ link, click the link and follow the steps. You will receive an email with a link directing to setup a new password.
Keeping your account information up to date is important for a seamless shopping experience. Here’s how you can manage your account details:. Contacting Customer Support. If you encounter any issues managing your account or have any questions, please
We prioritise your security by using advanced encryption, secure payment gateways, and regular security audits. Here’s how we protect your data and tips for keeping your account secure.