Why haven’t my items arrived yet?Updated a year ago

We ship all orders via Royal Mail First Class and whilst our estimated shipping times are accurate it can take up to 14 days to receive your order.

If your items have not arrived within a 2-3 days please check the shipping details entered at checkout to ensure they are correct. If all details are correct and 14 days has passed, please contact a member of our customer services team via the contact page. We will track the package for you and resolve any issues as a matter of urgency.