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Vape Superstore Help Centre logo

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I’m having problems with the items I ordered, what do I do?Updated 8 months ago

Should you start to encounter problems with an item purchased through Vape Superstore please get in contact. Our contact us page allows you to log the specific problem with a customer services team member who will be in touch to either resolve the problem or arrange for a replacement to be sent out. We may require the faulty item to be returned to us for a technician to test, should this be required we will supply a returns form and paid postage label for the shipping.

All products sold on the Vape Superstore website come with a warranty. For further details please view our Warranties page.

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