How do I redeem my reward points?Updated a month ago
Redeem your reward points for discounts on future purchases. Learn how to apply your points at checkout and understand their value.
How to Use Your Reward Points
- Log in to Your Account: Ensure you are logged in to your account on our website.
- Add Items to Cart: Select the items you wish to purchase and add them to your cart.
- Apply Points: At checkout, you will have the option to apply your reward points to your purchase. From the dropdown, select the number of points you want to use and see the discount applied to your total.
Understanding Point Value
- Conversion Rate: 200 Points = £1 Discount
Contacting Customer Support
If you have any questions or issues with redeeming points, please contact our customer support team:
- Email: [email protected]
- Phone: 020 3394 0152 (Monday to Friday, 9 AM to 8 PM and Saturday to Sunday 9 AM to 5 PM)
- Live Chat: Available on our website during business hours