Why can't I sign to my account?Updated 3 months ago

If you are having issues logging into your account, there's a few things worth checking:

• Make sure you are using the same email address and password you registered with.
• If you can't remember your password, click on the 'forgotten password' link on the sign in page. You'll be prompted to enter your email address and we'll send you an email with a link that will allow you to create a new password for your account.

After following these steps, if you're still struggling to access your account please contact us via email or live chat.