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My Vape Battery Isn’t WorkingUpdated 23 days ago

Is your vape battery not working? Here are some possible reasons and solutions.

Why Isn’t My Vape Battery Working?

Several reasons could cause your vape battery to malfunction:

  • Connection Issues: Check if the battery is properly connected to the device. Dirt or residue may prevent a proper connection.
  • Battery Depletion: The battery may be completely drained. Try charging it for at least an hour.
  • Faulty Battery: If the battery still doesn’t work after charging, it might be damaged or dead. Consider replacing it.

What to Do If Your Vape Battery Isn’t Working:

  1. Clean the Connections: Use a cotton swab to clean the battery and device connections.
  2. Charge the Battery: Ensure the battery is fully charged. Use the charger provided with the device.
  3. Check the Battery: Inspect for any signs of damage. If damaged, replace the battery immediately.

Contacting Customer Support

If you need any further assistance please contact our customer support team:

Email: [email protected]

Phone: 020 3394 0152 (Monday to Friday, 9 AM to 8 PM and Saturday to Sunday 9 AM to 5 PM) 

Live Chat: Available on our website during business hours

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