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My Vape Battery Isn’t WorkingUpdated 4 months ago

Is your vape battery not working? Here are some possible reasons and solutions.

Why Isn’t My Vape Battery Working?

Several reasons could cause your vape battery to malfunction:

  • Connection Issues: Check if the battery is properly connected to the device. Dirt or residue may prevent a proper connection.
  • Battery Depletion: The battery may be completely drained. Try charging it for at least an hour.
  • Faulty Battery: If the battery still doesn’t work after charging, it might be damaged or dead. Consider replacing it.

What to Do If Your Vape Battery Isn’t Working:

  1. Clean the Connections: Use a cotton swab to clean the battery and device connections.
  2. Charge the Battery: Ensure the battery is fully charged. Use the charger provided with the device.
  3. Check the Battery: Inspect for any signs of damage. If damaged, replace the battery immediately.

Contacting Customer Support

If you need any further assistance please contact our customer support team:

Email: [email protected]

Phone: 020 3394 0152 (Monday to Friday, 9 AM to 8 PM and Saturday to Sunday 9 AM to 5 PM) 

Live Chat: Available on our website during business hours

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