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I Can’t Open My E-Liquid Bottle – What Do I Do?Updated 20 days ago

Having trouble opening your e-liquid bottle? Here are some steps to help you opening your bottle of e-liquid.

Why Can’t I Open My E-Liquid Bottle?

Bottles of vape juice often have child-resistant caps, which may be tricky to open. Sometimes, a manufacturing issue could make them even harder to open.

How to Open a Vape Juice Bottle:

  1. Check the Cap Type: Most e-liquid bottles need a push-and-turn motion to open. Firmly press down while turning the cap counterclockwise.
  2. Use a Grip Aid: Use a rubber grip or cloth for better grip if the cap is slippery.
  3. Warm the Cap: Run the cap under warm water to expand the plastic slightly.
  4. Contact Us: If the bottle is still stuck, it could be a manufacturing issue. Contact our customer service team, and we’ll arrange a replacement.

Contacting Customer Support

If you need any further assistance please contact our customer support team:

Email: [email protected]

Phone: 020 3394 0152 (Monday to Friday, 9 AM to 8 PM and Saturday to Sunday 9 AM to 5 PM) 

Live Chat: Available on our website during business hours

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